Returns & Exchanges
At The GFB, we stand behind the quality of our gluten-free snacks and want you to be completely satisfied with every bite. If your order doesn't meet your expectations, please reach out to us within 30 days of purchase for a resolution.
Contact Support
Send an email to our customer service team with your order number and a brief explanation of the issue or dissatisfaction.
Provide Details
Include photos of the product and the batch expiration date found on the packaging to help our quality control team investigate.
Evaluation
Our team will review your request within 2 business days to determine if a replacement or a full refund is the best course of action.
Resolution
Once approved, we will either ship out a fresh replacement at no cost to you or issue a credit back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing